Privacy Policy

CCD PROPERTY SOLUTIONS
Last updated: 07/10/2025

CCD Property Solutions (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and store your information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following personal information:

Name

Address

Email address

Phone number

Any details you provide in messages, forms, or emails

Property details relevant to our services (e.g., address, access instructions, keyholding information)

Technical data (e.g., IP address, browser type) if you use our website

All photos used on the website and/or social media have been authorised by the owners

2. How We Use Your Information

We use your personal data to:

Respond to your enquiries or booking requests

Provide house clearance, cleaning, decorating, and property management services, including keyholding, property inspections, and coordination

Send quotes or invoices

Improve our website and services

Comply with legal obligations

3. Sharing Your Information

We will never sell your information. We may share it only with:

Service providers we work with to complete your job, such as cleaners, decorators, tradespeople for property management tasks, or waste disposal contractors (Waste Carrier Licence Number: CBDU609346)

Law enforcement or regulatory bodies, if required by law

4. How We Store Your Information

We store your data securely on password-protected systems.

We only keep your personal data for as long as necessary to fulfil the purpose we collected it for, including for ongoing property management services such as keyholding and inspections.

Once no longer needed, it will be securely deleted.

5. Cookies & Tracking

Our website may use cookies to improve your browsing experience and analyse traffic. You can change your cookie settings in your browser at any time.

6. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you

Ask us to correct or delete your data

Object to certain uses of your data

Withdraw consent (where applicable)

To exercise these rights, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact:

CCD Property Solutions
Email: ccdpropertysolutions@outlook.com
Phone: 01733 639311